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Dr Anthony Holcomb
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Client Survey
Let us know how we can serve you better!
Your Name:
Phone Number:
E-Mail Address:
1.
Was our hospital facility clean and attractive?
Excellent:
Good:
Fair:
Poor:
Indifferent:
2.
Were we able to book your appointment for a time that was convenient?
Excellent:
Good:
Fair:
Poor:
Indifferent:
3.
Were you greeted promptly, and was our receptionist pleasant and responsive to your needs?
Excellent:
Good:
Fair:
Poor:
Indifferent:
4.
Do you feel that your wait time was appropriate to address the needs of your pet?
Excellent:
Good:
Fair:
Poor:
Indifferent:
5.
Was your pet handled appropriately by our technician?
Excellent:
Good:
Fair:
Poor:
Indifferent:
6.
Did the Doctor do a thorough physical exam on your pet and clearly address your concerns?
Excellent:
Good:
Fair:
Poor:
Indifferent:
7.
Do you feel that you were able to comfortably talk with our Doctors and staff?
Excellent:
Good:
Fair:
Poor:
Indifferent:
8.
Did we offer to make you and you pet more comfortable while you were here?
Excellent:
Good:
Fair:
Poor:
Indifferent:
9.
Was our staff knowledgeable about the needs of your pet?
Excellent:
Good:
Fair:
Poor:
Indifferent:
10.
Were our fees appropriate for the service, products and level of care your pet received?
Excellent:
Good:
Fair:
Poor:
Indifferent:
11.
Do you find our mailed vaccination reminders and newsletters helpful?
Excellent:
Good:
Fair:
Poor:
Indifferent:
12.
Is our website attractive and easy to navigate?
Excellent:
Good:
Fair:
Poor:
Indifferent:
13.
Please add comments and suggestions on how we can better help you care for your pets:
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