Client Survey
Let us know how we can serve you better!


Your Name:

Phone Number:

E-Mail Address:
1. Was our hospital facility clean and attractive?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
2. Were we able to book your appointment for a time that was convenient?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
3. Were you greeted promptly, and was our receptionist pleasant and responsive to your needs?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
4. Do you feel that your wait time was appropriate to address the needs of your pet?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
5. Was your pet handled appropriately by our technician?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
6. Did the Doctor do a thorough physical exam on your pet and clearly address your concerns?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
7. Do you feel that you were able to comfortably talk with our Doctors and staff?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
8. Did we offer to make you and you pet more comfortable while you were here?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
9. Was our staff knowledgeable about the needs of your pet?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
10. Were our fees appropriate for the service, products and level of care your pet received?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
11. Do you find our mailed vaccination reminders and newsletters helpful?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
12. Is our website attractive and easy to navigate?

Excellent:      Good:     Fair:     Poor:     Indifferent: 
13. Please add comments and suggestions on how we can better help you care for your pets:

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